As the company puts it: “When you’re chatting with your friends and family, you want your conversations easily accessible, not buried in browser windows.” The release brings Google’s chat service to the desktop in a new way. The app even includes complete Google Voice support, so you can make and receive calls and get your voicemails and SMS messages directly in Hangouts. This means you can make phone calls to any number in the world (via Hangouts dialer) right from your computer.
The best feature is probably calling on the desktop, which now has all of Hangouts’ video and voice functionality. Chats sync across Hangouts on all your devices. The contact list and chats are condensed into one window, with notifications that alert you to new messages. The Hangouts app features a “streamlined design” to keep your chats accessible regardless of what you’re doing (again, because it’s a Chrome packaged app, it works outside the browser so your chats are always available). When we downloaded the app and hit “Sign in” (as you can see below), a new browser tab opened up in Chrome asking us to sign in there. The new extension will become the default for all users on October 17, 2016.This does lead to a few annoyances the app has to be launched from the Chrome App Launcher, and you need to be signed into Chrome to be signed into Hangouts. Launching to both Rapid release and Scheduled release on Augas the default for new users, and opt-in for existing users. If you use Chrome Management (available to all Google Apps customers) to centrally manage installation of the extension, please see our Help Center article for more information.Īs a reminder, the new Google Hangouts Chrome extension will become the default experience on October 17, 2016.If you have people using the existing Google Hangouts Chrome extension in your organization, share the Help Center articles above to prepare them for this change.In order to make this a smooth transition, we’re updating the Google Hangouts Help Center articles with the latest changes, nested in the Hangouts Chrome desktop app section. Users will have the option to remain on the current experience until October 17, 2016, at which point all users will be automatically updated to the new experience. Existing users of the Chrome extension will be able to opt into the new experience on August 31, 2016, which has functional parity with the current experience.
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